Our Details

At Logspan, we pride ourselves on serving a diverse range of customers – from hotels, glamping site operators, and restaurants to private homeowners. Below you will find all the essential information about our company and how to contact us. We are a family-run business with over 20 years of experience in the timber buildings industry, and we strive to provide a clear, professional, and friendly service to every client.

Company Information

• Business Name / Trading Name: Logspan (brand and trading name of our company)

• Registered Company Name: 1st Summerhouses Ltd (Logspan’s parent company)

• Registered Company Number: SC301090 (Registered in Scotland)

• VAT Registration Number: 852330252

Logspan is authorised and regulated by the Financial Conduct Authority (FCA) as a credit broker. This means we adhere to strict standards when offering finance options, giving you peace of mind.

Contact Details

Head Office & Scottish Showroom – Visit or reach out to our main office and extensive display site in Scotland (we have over 40 buildings on display, the largest range in Scotland):

• Address: Milton Brae Road, Milton, Dumbarton, Glasgow, G82 2TX

• Telephone: 01389 500 505

• Email: info@logspan.com

England Office (Sales & Support) – For our customers in England and the rest of the UK (note: this location is an office only, no public showroom):

• Address: Eridge Road, Crowborough, East Sussex, TN6 2SR

• Telephone: 01892 308 041

You can always contact our friendly team at either office for inquiries, quotes, or support. We welcome questions from across the UK and are happy to help you find the perfect log cabin or outdoor structure for your needs.

Opening Hours

• Monday – Saturday: 9:00 am – 4:30 pm (Showroom open, office lines open

• Sunday: Closed (family time and maintenance)

• Bank Holidays: Open on most bank holiday Mondays (9:00 am – 4:30 pm) unless otherwise noted. (We recommend checking our website or giving us a call for specific holiday opening times.)

Our Glasgow show site and office is open six days a week for your convenience. If you plan to visit on a Saturday or a bank holiday, rest assured we’ll be there to welcome you – with over 20 display cabins, pods, and huts ready for you to explore in person. We are closed on Sundays to give our team a well-earned rest, but you can still browse our website or send us inquiries anytime.

Delivery & Service Coverage

We deliver and service projects nationwide across the UK. Thanks to our well-established distribution network, your order can be delivered safely to any location in the United Kingdom. Whether your site is in the Highlands of Scotland or the south coast of England, we have you covered. In fact, we have happy customers everywhere from Inverness to London, and beyond, who trust us for quality log cabins and outdoor structures.

• Free Nationwide Delivery: We offer FREE delivery across mainland UK on our buildings. Our own fleet (including an 18-tonne delivery truck) ensures your cabin or pod arrives in perfect condition.

• Installation Services: Our expert build team is based in Scotland, and we can arrange installation anywhere in the UK. (For locations far from our base, additional installation travel costs may apply – we will always quote these transparently.)

• UK and Beyond: While our primary service area is the UK, we can also coordinate deliveries to Ireland or overseas on request (using approved haulage partners for outside UK deliveries – additional charges may apply).

No matter where you are, Logspan is committed to delivering prompt, reliable service. We understand the needs of commercial customers (like hotels and holiday parks) who may be on tight timelines, as well as residential customers excited to receive their garden room. We schedule deliveries in advance and keep you informed every step of the way.

Connect With Us

Staying in touch with our team is easy, and we’re here to help at every step:

• Website Contact Form: Prefer to write to us online? Visit our website’s contact page to send us a message through our enquiry form, and we’ll get back to you as soon as possible. This is a great way to request detailed quotes or ask questions outside of office hours.

• Email: You can always drop us an email at info@logspan.com for any inquiries, support, or feedback. We aim to respond promptly and helpfully to all emails.

• Phone: During business hours, our team is just a phone call away. Dial 01389 500 505 for our main office in Scotland or 01892 308 041 for our England office. We’re happy to discuss your project requirements or provide guidance on our products.

• Social Media: Keep up with our latest news, promotions, and project showcases by following Logspan on social media. We love interacting with our community online! You can find us on Facebook, Instagram, Twitter, and LinkedIn. (Just search for “Logspan” – our official pages are regularly updated with new photos, customer reviews, and tips.)

• Visit Our Showroom: Sometimes the best way to plan your project is to see our buildings in person. We welcome visitors to our Glasgow show site during opening hours. No appointment is necessary – just drop by to browse the cabins and speak with our knowledgeable staff. If you’re coming from afar, feel free to call ahead and we’ll put the kettle on!

Whether you reach out online, by phone, or in person, you’ll find a friendly Logspan expert ready to help. We take pride in our customer service and are always happy to answer questions about specifications, planning permission, pricing, or anything else you need.

Credentials & Affiliations

We understand that trust is important when making a significant purchase like a log cabin or glamping pod. Here are a few reasons you can feel confident choosing Logspan:

• Financial Conduct Authority Regulated: 1st Summerhouses Ltd (trading as Logspan) is authorised and regulated by the FCA. Our FCA status as a broker assures you that any financing options we offer (such as purchase financing through our partner Novuna Finance) are handled with transparency and in accordance with UK financial regulations. (FCA Firm Reference Number: 674662).

• Excellent Customer Reviews: Our commitment to customer satisfaction is reflected in our reviews. Logspan holds an “Excellent” rating on Trustpilot, with a TrustScore of 4.5 out of 5 based on hundreds of customer reviews. We’re also highly rated on other platforms, thanks to our focus on quality and service. Choosing Logspan means choosing a company that others highly recommend.

• Sustainable Sourcing: We care about the environment. All of our timber is sourced from sustainable forests and we are proud to do our part in responsible forestry. When you buy from Logspan, you’re investing in a product that’s not only built to last, but also comes from an eco-conscious supply chain.

• Industry Experience: With over two decades in business, we have the experience and expertise to ensure your project is a success. Our team has in-depth knowledge of log structures, having started by supplying garden sheds in the 1990s and grown into one of the UK’s leading log cabin and glamping pod specialists. We have worked with a wide range of clients – from individual homeowners to large hospitality operators – and can tailor our services to meet commercial standards (e.g. for hotels or holiday parks) as well as personal projects.

• Showroom & Demonstrated Quality: We invite you to see our quality for yourself at our Glasgow display village, the largest of its kind in Scotland. Being able to walk through our cabins and huts in person is a testament to the build quality and finish we deliver to customers. We are also happy to provide case studies or references from past commercial clients (such as glamping sites and resorts) on request.

Logspan is also continually involved in industry events and exhibitions. You may find us at trade shows like the Scottish Game Fair or dedicated Glamping Shows, where we exhibit our latest products and stay at the forefront of industry trends. Our memberships and partnerships (for example, with trusted manufacturers and finance providers) are all part of our commitment to being a credible and reliable partner for your project.

We hope this page has been helpful in providing the key details about our company. If you need any more information or have questions not covered here, please don’t hesitate to contact us. At Logspan, we are dedicated to helping you create a unique outdoor space – be it a luxury glamping pod for a holiday retreat, a rustic BBQ hut for your restaurant, or a cosy log cabin for your back garden. We look forward to working with you!